Shipping Policy

Shipping

We take care of all the flight/shipping arrangements for all our customers. All you have to do is pick up your bird at your nearest airport  Simple and Safe! We only ship via Delta airlines.We will coordinate flight times with our customer a few days in advance before the bird is being shipped (weather permitting).  The customer is supplied with the airline, flight number(s), air waybill/tracking number, and flight arrival time prior to departure.  It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird is not waiting at the airport for any length of time.  We will contact our customer once again on the day of shipment before the bird departure our aviary. A return call, text or e-mail to Macaw and Parrot Store letting us know that the bird(s) arrived safely is greatly appreciated.An additional $100 For home delivery depending on the distance.  Any bird that leaves our aviary must be paid in full before the bird is shipped.We offer shipping within the U.S. We do offer international shipping to any other country.

How does shipping work?

We take care of the flight/shipping arrangements for all our customers. All a customer has to do is to pick up their baby at their nearest airport with a Valid I.D. Simple and Safe! 

WHATSAPP: +44 7821 283812

Is shipping safe for the birds?

Yes, of course!!! Our pet carriers are well designed to ensure our bird(s) enjoy their flight to their destination. We provide food, water, and soft bedding inside the shipping carriers to make sure the baby is comfortable while traveling. In addition, we train our bird(s) to be in a pet carrier daily for a few mins to ensure they don’t get stressed while traveling during their flight.

What is inside/on top of the shipping carrier?

A weaned bird comes with extra food (Pellets/Seeds mix) inside a ziplock lock bag that will last you a few days.Un-weaned bird comes with a hand-feeding syringe, pellets/seeds that the baby is being weaned on and baby formula that will last you a few days.

Do birds come with a health guarantee?

Yes, all our weaned birds come with a full health guarantee. We provide our customers with 30 days health guarantee to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to our aviary within 24 hours of exam for exchange or full refund of the bird(s). All our birds (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Bornavirus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.